Privacy policy

Privacy Policy

Zamzam Attar and Perfumes

This Privacy Policy describes how Zamzam Attar and Perfumes (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”).

1. Information We Collect

When you visit our Site, we collect certain information about you, including:

a. Personal Information

Name
Billing and shipping address
Phone number
Email address
Payment information (processed securely via Shopify payment gateways)
Order history

b. Device Information

Web browser, IP address, time zone
Cookies and usage data
Interaction with our Site

c. Order Information

Products purchased
Transaction details
Delivery and communication records

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Communicate with you regarding orders, shipping, or support
Provide customer service
Screen orders for potential risk or fraud
Improve and optimize our website
Comply with legal and regulatory requirements

3. Sharing Your Information

We share your personal information with third parties only as necessary to operate our business, such as:

Shopify (to power our online store)
Payment gateways
Shipping and logistics partners
Legal authorities, if required by law

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to improve your browsing experience, analyze traffic, and enhance functionality.

You can choose to disable cookies through your browser settings; however, this may affect certain features of the Site.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders
Provide customer support
Comply with legal, accounting, or regulatory obligations

6. Data Security

We take reasonable measures to protect your personal information.
All payments are processed through secure, encrypted Shopify-supported payment gateways.

However, no method of transmission over the internet is 100% secure.