Shipping policy

Shipping Policy

Zamzam Attar and Perfumes

Thank you for shopping with Zamzam Attar and Perfumes. Please review our shipping policy below to understand how orders are processed and delivered.

Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • In case of high order volume or unforeseen circumstances, processing may take additional time.

Shipping & Delivery Timeline

  • Estimated delivery time: 3–7 business days, depending on the delivery location.

  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, or regional restrictions.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Any promotional or free-shipping offers will be clearly mentioned on the website.

Delivery Coverage

  • Currently, we ship across India.

  • International shipping is not available at this time.

Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.

  • Customers are responsible for tracking their shipment using the provided details.

Incorrect Address or Failed Delivery

  • Please ensure that your shipping address and contact details are accurate at checkout.

  • Zamzam Attar and Perfumes is not responsible for delivery failures due to incorrect or incomplete address details.

  • Re-shipping costs, if applicable, will be borne by the customer.

Damaged or Missing Packages

  • If your order arrives damaged or you receive the wrong item, please refer to our Return & Refund Policy.

  • A mandatory unboxing video is required for any damage or wrong-item claims.

Delayed or Lost Shipments

  • While we work with reliable courier partners, delays may occasionally occur.

  • In case of a lost shipment, we will coordinate with the courier partner and assist you as per their resolution process.

Contact Information

For shipping-related queries, contact us at: